Privacy Policy — The Basics
Effective Date: 01/01/2025
JNL Creative Media Co (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request our services, or communicate with us.
By accessing or using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information:
Name, email address, phone number, mailing address, and other information you voluntarily provide through our website forms, booking pages, or direct inquiries.
Service & Inquiry Information:
Details related to service requests, appointments, scheduling, invoices, or other real estate media services you request.
Communication Data:
Information provided when you opt in to receive communications from us, including SMS or email messages.
Usage Data:
IP address, browser type, device information, pages visited, and interactions with our website.
Communication Records:
Emails, text messages, phone calls, and other communications between you and JNL Creative Media Co.
2. How We Use Your Information
We use your information to:
- Provide, operate, and deliver our real estate media services
- Respond to inquiries and customer requests
- Send appointment confirmations, scheduling updates, reminders, and service-related notifications
- Communicate regarding ongoing or completed services
- Improve our website functionality and customer experience
- Maintain internal records and customer relationships
- Comply with legal and regulatory requirements
3. SMS & Messaging Compliance
If you opt in to receive SMS messages from JNL Creative Media Co:
- You will receive informational and transactional messages only, such as appointment confirmations, scheduling updates, reminders, and responses to inquiries
- SMS consent is not a condition of purchase
- Message frequency varies based on customer interaction
- Message and data rates may apply
- You may opt out at any time by replying STOP
- For assistance, reply HELP or contact us at Contact@jnlcreativetn.com
SMS Data Privacy
We do not sell, rent, or share SMS opt-in data or consent with third parties for marketing or promotional purposes. SMS information may be shared only with service providers or messaging platforms necessary to deliver communications.
4. How We Share Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers who support our business operations (such as hosting, scheduling, customer support, or messaging services) is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share information with:
- Service Providers: Trusted vendors that assist with website hosting, analytics, scheduling, or communication services
- Legal Authorities: When required by law or to protect our rights, safety, or property
5. Cookies & Tracking Technologies
We may use cookies and similar technologies to enhance user experience and analyze website traffic. You may manage cookie settings through your browser preferences.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of data transmission over the internet is completely secure.
7. Your Rights
You may request to:
- Access or update your personal information
- Opt out of SMS or email communications
- Request deletion of your data, subject to legal or operational requirements
To make a request, contact us at:
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.